The Company
A major ecommerce organisation with over half a million regular customers in the UK alone, they hold innovation at the heart of the business. Their year on year growth percentage is far superior to competitors and as such there couldn’t be a more exciting time to become a part of this industry disruptor.
The Role
The research team is expanding to keep pace with the company’s growth and there is a need to understand their customers better, to succeed in delivering more of what matters to them.
You will be inquisitive in wanting to gain a real sense of who their customers are and bring them to life for the rest of the Insight and Marketing teams, as well as across the wider business.
As SRE, you will play a key part in influencing a complex group of stakeholders, at a strategic level, across the business and will be responsible for setting up, managing and executing some of the projects the team owns.
There isn’t a part of the company that this role doesn’t touch, providing you with the opportunity to gain excellent wider business exposure.
The Individual
- In-depth knowledge of quantitative and qualitative research methodologies
- Experience working in either an in-house research team or agency side
- Experience designing and analysing research
- Experience with customer satisfaction and brand tracking surveys
- Analytical thinking
- Commercial awareness
Job Owner: d.prosser
