Join a consultancy where creativity meets strategy to spark game-changing impact. They partner with visionary, customer-driven brands to fuel sustainable growth, designing and orchestrating experiences that scale, powered by the perfect blend of data, technology, and human insight.
They don’t just imagine the future of customer experience, they invent it. From groundbreaking business models and market-defining products to unforgettable services, brand moments, and communications, this is where innovation takes shape.
You will work amongst courageous thinkers and joyful problem-solvers, united by a love of making life better for people everywhere. Their culture is open, flexible, and inclusive, giving you the freedom to bring your authentic self and make your mark. You’ll have the space to experiment, the tools to deliver, and the teammates to cheer you on.
**What You’ll Get to Do**
Step into a role where cutting-edge AI meets real-world impact. You’ll be at the forefront of data science, shaping how Generative AI and Large Language Models (LLMs) redefine customer experiences across industries.
- Innovate with Generative AI & LLMs – build, evaluate, and refine intelligent solutions for diverse, high-impact use cases
- Turn insights into action – dive deep into customer behaviour analytics, marketing, commercial, web, and product data to uncover game-changing opportunities
- Engineer advanced models – from predictive and forecasting to classification and deep learning, your work will power smarter, faster decisions
- Work with rich, varied data – transactional/EPOS, digital, social, loyalty and more – harnessing it all to tell compelling stories through data
- Code with confidence – put your Python expertise to work on cloud-based platforms and cutting-edge ML tools
- Collaborate to create – partner with cross-functional teams to understand business challenges and deliver solutions that truly move the needle
- Lead the journey from idea to impact – manage projects from POC and MVP stages through to production-ready deployments
- Inspire and grow talent – mentor, guide, and develop a high-performing team that shares your passion for AI and innovation
Here, you won’t just be working with AI – you’ll be shaping its role in transforming customer experiences.
**Your Experience**
- Proven expertise in Generative AI & Large Language Models (LLM) – from hands-on development to rigorous evaluation
- Data-driven storyteller with experience in customer behaviour analytics, marketing, commercial, web, or product analytics
- Deep domain insight in marketing, customer, digital, or commercial sectors, turning knowledge into impact
- Leadership that delivers – exceptional project management skills paired with the ability to inspire and guide a high-performing team
Job Owner: d.prosser
